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TWO TWO ZERO TWO ONE THOUSAND.
Ministry of Finance and Development Planning (MFDP) has set
up a Helpdesk Office (Call Centre) to respond to IFMIS
related problems, queries and requests for the;
• IFMIS application
• IFMIS Computer Systems and
• The Wide Area Network problems.
ALL IFMIS USERS must call 22021000 (Two, Two,
Zero, Two, One Thousand) or use email address,
helpdesk@finance.gov.ls
to report their problems, queries or their requests.
IFMIS COMPUTER EQUIPMENT – GUIDELINES FOR CUSTODIANS
This equipment has been provided under a grant from the 9th
European Development Fund and is under warranty until June
2011. to ensure the warranty is not voided through improper
treatment of the equipment, please observe the following
guidelines.
1. The IFMIS Help Desk – telephone 22021000 – will provide
any assistance required with the IFMIS equipment. Please do
not allow non Help Desk staff or anyone else to open or
tamper with the equipment. If the equipment requires
attention, contact the IFMIS Help Desk.
2. Use of external media like CD’s, DVD’s ( if relevant) or
USB is not allowed to protect from viruses and illegal
copying of data.
3. Installation of any software (beyond what is installed)
is strictly prohibited.
4. Do not move the equipment or unplug its cables. If it
needs to be moved, contact the IFMIS Help Desk.
5. Do not consume food or drink near the equipment. Spilt
liquids can render the equipment inoperable.
6. Please ensure that the equipment is kept clean and free
of dust. Do not block ventilation holes on the equipment.
7. Do not log into the IFMIS and then leave the workstation
unattended. Always log out when you have finished your
session.
8. Please ensure the equipment is turned off when you leave
the office in the evening.
9. It is illegal to share your password secured and to
yourself. You will be held personally responsible if your
password is used by another person.
Please remember that you are responsible for this equipment.
The serial numbers have been registered to your name. if you
require any more information about care of the equipment,
please contact the IFMIS Help Desk in the first instance.
IFMIS Implementation Team
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